Request a refund

Hey there! We’re really glad you’re here with EpicStreamTV.

Our goal is to make sure you have the best experience watching your favorite shows and movies. Sometimes things don’t go as planned, and we completely understand that. Before proceeding with your refund request, we’d love for you to take a moment to review how we can assist you. We’re committed to making things right for you, or guiding you through the refund process if that’s your decision.

Here’s What You Need to Know:

Tell Us What’s Wrong: Considering a refund? Please let us know why. Your feedback is extremely valuable and helps us improve our service for everyone.

Got Tech Issues? If you’re facing technical problems, such as trouble connecting, reach out to us before requesting a refund. Many issues have simple solutions, and our friendly support team is ready to assist you in getting everything running smoothly.

Want More Content? Our service primarily features English content for an easy browsing experience. However, if you’re looking for specific shows or channels from other countries or in different languages, let us know! Simply reply to our email at [email protected] with your requests, and we’ll do our best to add them to our collection.

Stream Freezing? If you’re experiencing buffering or interruptions, don’t worry. Send us a message. Often, the issue is related to your VPN/DNS settings, and we can help you resolve it quickly.

More Connections, Just for You: If something’s not working right, we can offer you extra connections on different servers. This means you can have up to 3 active connections (on completely different servers!) for free. Just contact us!

Refund Window Details:

• If you have a 1, 3, or 6-month subscription, you can request a refund within 7 days of your purchase date.
• If you chose a yearly plan, you have a 14-day refund window.

If, after exploring our solutions, you still feel our service isn’t quite what you were looking for, that’s perfectly okay! Simply fill out the refund request form below within the appropriate time frame. Please make sure all the information you provide is correct. We’ll review your request quickly, and if everything checks out, your refund will be processed within just a few hours (1-5 hours).